Area visitatori del comune

Visitor control in public buildings: digitizing security and traceability

Visitor management in public buildings is a critical issue for the Public Administration. Municipalities, libraries, civic centers, and shared spaces must guarantee security, traceability, and regulatory compliance, avoiding inefficient and hard-to-verify manual processes.

LabKey is a cloud-native platform designed for visitor management in public environments, built to support IT and Digital Transition managers throughout the modernization path outlined by the CAD, AgID, and GDPR.


🏛️ Why digitize visitor control in public buildings

Paper registers and traditional procedures no longer meet the operational needs of public administration. In addition to slowing down citizen access, they expose the entity to risks regarding data protection and administrative liability.

A digital visitor control system allows you to:

  • monitor structured visitor flows
  • have always-available and verifiable data
  • improve the security level of public spaces

LabKey introduces a simple operating model, yet one well-suited for multi-site public context.


Il comune di Rovigo - accesso sala comunale
The headquarters of the municipality of Rovigo
Modello tastiera con lettore qr code
Keypad model with QR code reader

📝 Online visitor registration

With LabKey, visitor registration takes place online prior to arrival on site. Visitors enter their details, select the municipal office, and indicate their internal point of contact.

This approach reduces check-in times and allows the organization to know in advance who will be accessing public spaces.

Registro visitatori online
Online visitor log with log export and integration with third-party systems.

🔔 Automatic notification to the internal contact

Every access request generates an automatic notification to the designated contact or supervisor.

The manager can approve or deny access in a fully traceable manner, without informal exchanges or manual interventions.

Real-time notifications to managers

📩 Temporary digital keys via QR Code

Once authorized, the visitor receives an automated email containing a QR Code-based digital key.

The key is uniquely associated with:

  • a specific location
  • a specific date and time slot
  • Internal contact

No physical badge, no manual management.


⏱️ Automatic destruction of keys

Security in public buildings is also a matter of timing. LabKey automatically revokes digital keys once the authorization expires.

This eliminates the risk of unauthorized access after expiration, requiring no manual intervention.


📊 Mapping of visitor flows

Municipal managers have access to a comprehensive mapping of visitor flows by location, time period, and internal contact.

The data supports organizational analysis, security assessments, and internal reporting.


⚡ Real-time access logs

LabKey provides real-time logs of entries and exits.

At any given moment, it is possible to know who is on-site, where, and under what authorization—an essential feature in the event of emergencies or audits.


🛡️ Dedicated security roles

The platform features dedicated profiles for security managers, RSPP (Health and Safety Officers), and authorized personnel.

Each role accesses only the necessary information, in compliance with the data minimization principle required by the GDPR.


🔌 Plug-and-play installation

LabKey is a plug-and-play solution that is easy to install and quick to activate.

It is suitable for libraries, community centers, municipal offices, and shared spaces, even across multiple locations.

Connection between control unit and command devices

🆔 Registration with SPID digital identity

For contexts requiring greater identity certainty, LabKey supports visitor registration via a web application with SPID.

This allows each access to be associated with a verified digital identity, in line with Public Administration digitization strategies.


📜 Compliance with CAD, AgID, and GDPR

LabKey is designed in compliance with the Digital Administration Code (CAD), AgID guidelines, and GDPR regulations.

Visitor control thus becomes a structured, traceable, and defensible process, even during audits.


🚀 LabKey, a new standard for visitor control

LabKey represents a modern and scalable solution for visitor management in public buildings, designed to support Public Administration on its digital transformation journey.

Some of the municipalities that rely on us

Municipality ofRoveredo
+2gates
+80accesses/day
Roveredo
Municipality ofTresa
+1gate
+150accesses/day
Tresa
Municipality ofGressoney La Trinité
+1gate
+50accesses/day
Aosta
Municipality ofCastelrotto
+1gate
+30accesses/day
Castelrotto
Municipality ofVimodrone
+3gates
+70accesses/day
Vimodrone
Municipality ofRovigo
+3gates
+55accesses/day
Rovigo
Municipality ofMassagno
+1gate
+320accesses/day
Massagno

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