Provided pursuant to Article 13 of the European General Data Protection Regulation 2016/679 (GDPR)

Last updated: March 14,2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the LabKey mobile application, referred to as “the Service,” and informs you about your privacy rights and how the law protects you.

We use your personal information to provide and improve the Service. By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Data Controller

The Data Controller, pursuant to Article 4 point 7) of the GDPR, is Business Research srl with registered office in Padua, Viale della navigazione interna 51/A – e-mail privacy@labkey.io.

Collection of personal data

Type of data collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is limited to:

• Phone number
• Usage Data

Usage Data

Usage Data is automatically collected during your use of the Service.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service from or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service from or through a mobile device.

Information collected during the use of the Application

During use of Our Application, in order to provide functionality of Our Application, we may collect, with Your permission:

• Information about your location

We use this information to provide functionality of Our Service, to improve and personalize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server, or it may simply be stored on your device.

You can enable or disable access to this information at any time through your device settings.

Use of your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service.
• To monitor the use of our Service.
• To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to various features of the Service that are available to you as a registered user.
• To execute a contract: the development, compliance and performance of a purchase contract for products, items or services you have purchased or any other contract with Us through the Service.
• To contact You: to contact You via email, phone calls, text messages, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informational communications regarding contracted features, products, or services, including security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or for which you have already requested information, unless you have opted out of receiving such information.
• To manage your requests: to participate in and manage your requests to us.
• For other purposes: we may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With service providers: we may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
• For business transfers: we may share or transfer your personal information in connection with or during negotiations of any merger, sale of Company assets, financing or acquisition of all or part of our business to another company.
• With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or are under common control with us.
• With business partners: we may share your information with our business partners to offer you certain products, services or promotions.
• With other users: when you share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and may be publicly distributed externally.
• With your consent: we may disclose your personal information for any other purpose with your consent.

Retention of your personal data

The Company will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of Our Service, or when we are legally required to retain this data for longer periods of time.

Transfer of your personal data

Your information, including Personal Data, is processed at the Company’s operating offices and at any other location where the parties involved in the processing are located. It means that this information may be transferred to and stored on computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by the submission of such information constitutes your consent to such transfer.

The Company will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will occur to any organization or country unless appropriate controls are in place, including the security of Your data and other personal information.

Disclosure of your personal information

Business Transaction

If the Company is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Other legal requirements

The Company may disclose your Personal Data in good faith, believing that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of your personal information

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you by email and/or a prominent notice on Our Service before the change becomes effective and will update the “Last Updated” date at the top of this Privacy Policy.

You should review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us by email at: info@labkey.io